Author

Tori Maddux

Content & Community Manager, Frogslayer. Tori Maddux is Content & Community Manager at Frogslayer and the author of The Guest Experience Gap, our 2026 field study of location-based entertainment venues.

LinkedIn → · Meet the team →

Blog

Posts by Tori.

The Guest Experience Gap: A 2026 LBE Field Study

Frogslayer deployed trained researchers to 50+ location-based entertainment venues as real guests. This is what breaks — and what it costs operators. Free PDF, no gate.

Published 2026-03-03 · Updated March 2026

Get started

Have a question for the author? Ask it.

Thirty minutes, no slide deck. We will tell you straight whether and where we can help.

Book a 30-min intro