Our Work
Project Rescue
2 Months, $24M in New Revenue
Untangling Financial Risk After M&A for Entertainment Brands
After acquiring a national rival, a major entertainment and dining leader uncovered a hidden headache: missed sales tax across multiple locations put millions at risk. The timeline was tight and the stakes were sky-high. Our team jumped in to diagnose the gaps, engineer a fix, and lock in the ROI before the next audit ever hit their desk.
Guest Experience Gap
Restaurant Tablet POS Integration
How One Brand Unified Bookings, Payments, and Upsells for a Seamless, Cashless Journey
A national entertainment brand streamlined their guest journey by integrating food and activity bookings on a single tablet POS. Guests now book, pay, and enjoy — all from their table, no extra lines or logins required. This custom solution makes upselling activities effortless and unlocks a truly connected, cashless guest experience.
Aging, Disconnected Systems
Cross-Platform Integrations
How Integrated Technology Stacks Drive Engagement Across Mobile, Kiosks, Loyalty, and Games
When a multi-location family entertainment center wanted to connect guest experiences across mobile, in-store kiosks, loyalty platforms, and high‑velocity games, we cleared out legacy blockages and built a future-ready tech stack. The result? Integrated systems, instant promotions, and frictionless play — keeping the fun flowing and guests coming back for more.
Reimagining the Digital Display
Digital Menu Board Solutions for Fast-Casual and QSR
Effortless Updates, Sharper Menus, Instant Guest Engagement
A top industry display provider brings Frogslayer in to develop dynamic, user-friendly menu boards and reporting tools. Our tech makes price changes, promos, and new products simple to roll out — delivering instant impact across every screen and every store.
Minimizing Revenue Loss
Rapid Incident Response For High-Stakes Promotion
Diagnosing and Fixing an Unlimited Play Exploit — Securing Guest Experience and Revenue
A top entertainment brand’s unlimited play event was threatened by a ticket loophole, allowing one guest to quickly redeem high-value prizes. Frogslayer diagnosed and resolved the code flaw within 36 hours, shutting down the exploit and keeping the promotion running smoothly. Proactive monitoring was added to protect future events and revenue.
Operational Blind Spots
Real-Time Monitoring to Keep Revenue Flowing
Detecting Issues Early Before Guests Ever Feel Them
Our client needed a way to detect technical issues before they disrupted operations and hurt the guest experience. Slowdowns and bugs often went unnoticed until guests or staff reported them, leading to lost revenue and delayed service. We implemented proactive monitoring that provides real-time visibility and triggers alerts the moment anomalies appear. Now the team can identify true root causes quickly — even when issues originate deep within kiosks or POS systems — reducing downtime and keeping operations smooth.
Missing Guest Insights
Telemetry That Turns Guesswork into Growth
How Data Visibility Helped Shape Better In-Venue Digital Experiences
A multi-location entertainment brand lacked visibility into how guests were using their in-store digital tools, leaving the team to guess where friction existed. We implemented real-time telemetry and app insights to reveal feature usage, drop-off points, and behavioral patterns. With clear data, the team can now prioritize updates and build features that align with guest needs. This shift to data-driven decision-making has reduced costly missteps and accelerated improvements that boost revenue and satisfaction.